Use Those IBM i Service Vouchers — Program Ends In 2025

One of the best deals in IBM i services is about to end. Effective January 1, 2025, the “IBM i Service Voucher for Power” program is being withdrawn. The program has long provided Power hardware customers with vouchers for Expert Labs consulting. (Expert Labs was formerly known as Lab Services.)

Many companies are not even aware that they are entitled to vouchers.

Key deadlines

From IBM’s October 8, 2024, announcement:

  • December 31, 2024: Last date for entitlement of a voucher on a new Power machine purchase
  • September 30, 2025: Last date to register vouchers
  • December 31, 2025: Last date to use registered vouchers. All services must be delivered by this date

About IBM i Service Vouchers

  • Vouchers can be used for education, security assessments, recommendations for database indexes, performance assessments, and more.
  • Many companies are not even aware that they are entitled to vouchers.
  • If you purchased a Power system with IBM i entitlement in the last few years, it’s worth verifying if you are eligible. Ask your Business Partner or IBM contact and have them check against the serial number of your system.

To learn more

For full details, dates, and guidelines, please read the announcement, IBM withdraws IBM i Service Voucher for Power program. There you will also find links to the voucher program and information about Expert Labs.

Many thanks to Tamara Vandersluis, Vice President Innovation of Canada-based international Managed Services Provider and IBM Business Partner R2i, for letting me know about this important announcement.

Please get in touch with any questions.

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